Company/Client Questions
Q. Can I order direct from Millcreek Cabinet & Design?
We work with contractors, designers, and homeowners together or independently.
Q. Do you work on commercial projects?
In general, we do not work on commercial projects. Please reach out to a designer/sales associate to discuss your situation.
Q. Do you work on residential projects?
Yes, our specialty is in residential remodels and new build construction.
Q. Do I have to have a contractor to work with you?
No, we work with homeowners directly. However, if you are in need of a contractor, visit Our Partners page for contractors that we frequently work with and highly recommend.
Q. Will you design my cabinet project?
Our designers are happy to help you design your cabinet project with both form and function in mind.
Q. Do you have a showroom?
We do have a showroom that is open to the public. Click here for the address and hours of operation.
Q. Do you install cabinets out-of-state?
Out-of-State projects are considered on a case-by-case basis. Please reach out to discuss your project, and for more information.
Q. Do you provide samples?
We do offer small samples of our in-house finishes for you to take home and see in your lighting and with your other design elements. These samples do not need to be returned and there is no charge for the first three samples. We can provide door size color and style samples for a charge.
Q. How long has Millcreek Cabinet & Design been in business?
We have been manufacturing high-quality, custom cabinets for over 40 years. Millcreek Cabinet & Design was established in 1982.
Pricing Questions
Q. How much do your cabinets cost?
Because each project is 100% custom built, we do not have a general answer for the cost of our cabinetry. Please Request a Quote for your project.
Q. Can you give me a rough estimate of cost for my project over the phone?
Due to the nature of custom-built cabinetry, we are unable to quote projects over the phone. Please Request a Quote for your cabinetry project.
Q. Do you provide free quotes?
We provide free quotes here, or when you bring plans/drawings with measurements (even if they are rough) to our Showroom to meet with our designers/sales associates. If you prefer an on-site consultation at your location, there is a small, non-refundable charge that varies based on location, and will be applied to your deposit upon contract of the project.
Q. How long does it take to get a quote?
After we receive the information we need to prepare a quote, you will receive a proposal within 5-7 business days.
Q. Do you have minimum order requirements?
In order to maintain our Production Schedule, we do have minimum requirements on orders. Please speak with an associate for details.
Q. Do you accept debit/credit cards?
We accept Visa, Mastercard, Discover and American Express debit or credit cards. Please note that there is a 3.5% service charge added to your payment when paying with this method.
Product/Service Questions
Q. What style of cabinetry do you manufacture?
We manufacture cabinets in the frameless, European style that allows for easier access, and more usable space than other styles of cabinetry.
Q. What types of cabinets do you have in stock?
All our cabinetry is 100% custom built in our production facility located in Salt Lake City. We do not carry stock of any generic, RTA (ready-to-assemble), or prefabricated cabinetry.
Q. Do you make inset (face-frame) cabinetry?
Unfortunately, our production facility is not set up to manufacture inset (face-frame) cabinetry.
Q. Do you reface cabinets?
At this time, we do not reface, refinish, or retrofit existing cabinetry.
Q. Do you refinish cabinets?
At this time, we do not reface, refinish, or retrofit existing cabinetry.
Q. Where are your cabinets made?
Our cabinets are manufactured at our production facility that is located with our showroom at 3447 S. Main Street in South Salt Lake. We offer walk-throughs of our production floor, but restrictions may apply and PPE is required.
Q. What are your cabinets made of?
We use high quality hardwood, hardware and finishes in the manufacture of our cabinetry. Visit Our Product page for more information.
Q. Do you offer countertops?
We do not fabricate or sell countertops. Visit Our Partners page for vendors that we work with and highly recommend.
Q. Do you sell cabinet hardware?
We partner with several vendors to source and sell cabinet knobs and pulls. Visit Our Partners page for some of their websites. If you don’t see the brand you are looking for or would like to make an order, please reach out. We do not sell interior cabinet hardware.
Q. Will you come measure my project?
We will make occasional and final measures prior to production of your cabinetry. These trips are built into your proposal amount. If you would like us to measure and provide consultation in order to receive a bid, there is a charge for this service. The amount varies on your location. You can call to schedule an appointment, or visit our Request a Quote page to submit your information to Set-Up an Appointment.
Q. Will you remove my existing cabinetry?
We do not remove existing cabinetry or perform any other trade or general contracting work. We will deliver and install the cabinetry when production is finished and your area is ready.
Q. How long will it take to get my cabinets?
In general, we can have your cabinetry installed 3-5 months from contract/deposit date. Click here to learn more about our lead times.
